Nagabet's Privacy Policy — Your Data, Our Responsibility

Nagabet.click ("nagabet", "we", "us") is a trusted online betting and gaming platform in Bangladesh. This Privacy Policy explains how nagabet collects, processes, stores, and protects the personal information of its users.

This policy applies to all users of nagabet's website, mobile app, and other digital platforms. By registering with nagabet or continuing to use our services, you agree to this Privacy Policy.

Your trust in nagabet means everything to us. That's why we are always transparent about what data we hold, why we hold it, and how it's used. We will never sell your personal information to third parties without your consent.

Nagabet collects the following types of data to deliver effective services, ensure security, and meet legal obligations.

A. Registration Information

• Full name (as per National ID or passport)
• Date of birth (for age verification)
• Mobile number and email address
• Residential Address
• Password (stored in encrypted form)

B. KYC Verification Information

• Copy of National ID (NID), passport, or driving licence
• Selfie or video verification (where applicable)
• Bank statement or proof of payment (for large transactions)

C. Financial Information

• Mobile Pay, Nagad, or Rocket mobile banking number
• Bank account details (for withdrawals)
• Deposit & Withdrawal History

D. Usage Information

• Login time and location on the platform
• Betting history, preferred games and events
• Device information (OS, browser, IP address)
• Customer Support Contact History

Nagabet uses collected data solely for specific, legitimate purposes. We do not use any information in an irrelevant manner or beyond what is necessary.

Nagabet does not share your data with third parties for marketing purposes without your consent. If you no longer wish to receive promotional communications, you can opt out at any time by emailing us.

Nagabet never sells your personal data. However, limited information may be shared with trusted third parties in certain specific circumstances.

Who We Share Your Information With

• Payment Providers: For processing transactions via Mobile Pay, Nagad, Rocket, and bank transfers.
• KYC Provider: Trusted partners engaged for identity verification services.
• Technology Partners: For server hosting, security analysis, and platform operations.
• Law Enforcement: Where required by a court order or legal obligation.
• Regulatory Authorities: Upon request from the licensing authority for required information.

Nagabet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type

• Essential Cookies: Maintaining login sessions and security verification are essential — the site cannot function without them.
• Functionality Cookies: Remembers your language preference, time zone, and other settings.
• Analytics Cookies: Collects site usage statistics to help improve our services.
• Marketing Cookies: Used to show relevant offers based on your interests.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the site from functioning properly.

Nagabet retains your data only for as long as necessary. Once that period ends, your data is securely deleted or anonymized.

As a nagabet user, you have clear rights over your own data. You can exercise any of the following rights at any time.

• Right to Access: You have the right to know what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted (except where retention is required by law).
• Right to Restrict Processing: In certain cases, you may request that we restrict the processing of your data.
• Right to Portability: You can receive your data in a structured, portable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@nagabet.click. nagabet will respond to your request within 30 business days.

Nagabet follows the highest industry security standards to protect your data. Our technical and organizational security measures are outlined below.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall Protection: Advanced firewalls protect against cyberattacks and unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party specialists.
• Staff Training: All staff receive regular training on data protection.
• Restricted Access: Only authorized personnel may access personal data.

Nagabet strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

Age is verified at registration and date of birth is confirmed during the KYC process. If a minor's account is detected, it will be suspended immediately and all associated data will be permanently deleted.

If you suspect a minor is using nagabet, please report it to support@nagabet.click.

Nagabet may update this Privacy Policy from time to time, due to business changes, new legal requirements, or service improvements.

For significant changes, we will notify you via your registered email or a platform notification. Continued use of the service after any changes means you have accepted the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated data protection team.

• Email: support@nagabet.click
• Response Time: Within 30 business days
• Language: Support available in Bangla and English

We are always committed to protecting your privacy. Your trust in nagabet is our most valued asset.